Job Description
We are accepting applications for a Part-Time Customer Service Agent in Thompson, MB.
Hours of work
Will vary depending on flight schedules
Shift work is required and may include mornings/afternoons, evenings and weekends
Weekday/weekend morning and afternoon availability required
Benefits and Offers
At Calm Air, we want to help our employees lead healthy lives and succeed a along their career paths. We offer a comprehensive benefits package that include:
Travel Privileges
Employee Share Purchase Plan
Employer Matched Pension Plan
Employee Giving and Volunteer Programs
Paid Time Off
Employee & Family Assistance (EFAP)
Employee Discounts
Duties and Responsibilities
Your main responsibilities in this role include the following:
Dealing with and assisting the traveling public
Making and changing reservations
Checking in passengers and their baggage
Facilitating the loading and unloading of passenger flights as required
Other duties as assigned
Job Requirements
Must have Grade 12 or equivalent
Ability to learn a computerized reservation system
Typing and other computer skills an asset
Knowledge of an airline’s operations an asset
Must have excellent customer service skills
Must be able to work independently or in a team setting
Ability to work efficiently and accurately under pressure
Must have own transportation to and from work
Must be able to pass an “Enhanced Security Clearance”
Inuktitut language considered an asset
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