Piedmont Airlines Careers | Ramp Supervisor, Washington, DC

Piedmont Airlines

Job Description

Manage a staff of employees that transfer and deliver customer luggage. Supervisors must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures.

Administrative duties may include daily/weekly/monthly reports. Maximize operational performance for the station by adjusting to changes in operational conditions and pro-actively solving problems. Supervise, direct and monitor personnel in the completion of their duties and make adjustments, as necessary, to ensure on-time performance and quality customer service. Provide support when employee absence affects the operation. Other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• Outstanding organizational skills and ability to multi-task

• Ability to work independently, set and meet own deadlines

• Ability to work well with all levels of management and support staff

• Able to defuse conflicts among subordinate employees

• Familiarity with MS Office Suite

• Flexible schedule

• Motivation to succeed

• Excellent attendance record

• At least 18 years of age

• High School Diploma or GED

• Valid Driver’s License

Preferred Qualifications

• Previous airline management experience

• Current Piedmont employee with a minimum six months of service

• Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents

• Extensive knowledge of QIK, Sabre

• Mainline and Regional experience preferred

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Full-time

Job Location: Washington, DC, United States

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