Job Description
Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Job Requirements
18 years of age or older
High School Diploma or GED
Valid Driver’s License
Ability to work all shifts, all days including nights, weekends, holidays
Work outside in all weather conditions
Able to lift up to 70 pounds
Successful completion of training course
Preferred Qualifications
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Bachelor’s Degree in Aviation, Business or related field
Job Details
Company: Piedmont Airlines
Employment Type: Full-time
Job Location: Fayetteville, NC, United States
Piedmont Airlines Jobs | Customer Service Agent, Fayetteville, NC
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