Job Description
To Co-ordinate the different groups in the Cargo department to ensure the smooth consistent flow of Cargo through the Wasaya system. To provide dedicated and consistent support for Cargo Agents. Assist in maintaining Quality Control throughout Cargo Department, including the Dangerous Goods component of Cargo shipments.
Duties and Responsibilities
Your main responsibilities in this role include the following:
Monitoring flight loads to ensure proper allocation of cargo
Tracing of lost or mishandled baggage and cargo and coordinating the return of baggage/cargo to the rightful owner
Ensuring that all flights are being properly departed and arrived in AmeliaCARGO system to ensure accuracy in the tracking of cargo
Assisting Northern Agents with creating airway bills and following up to ensure timely arrival of Cargo
Coordinating the efficient and timely movement of cargo between Stations and Operations– including recommending blocking flights, rerouting flights, configuring aircraft, and ground transportation – as required
Liase with Customer Care to resolve customer concerns
Investigate and coordinate resolution of PIR claims
Liase with Intelisys to resolve AmeliaCARGO issues
Assist the Dangerous Goods Co-Ordinator and Northern Agents as the need arises
Assist in the completion of audits for all matters concerning Cargo.
Assist in the development and completion of Dangerous Goods audits at all bases
Compile required information and complete reports for Cargo volumes moved
Assist in the building of company schedules/bids through the distribution of information and identifying opportunities for revenue generation.
Job Requirements
High school diploma or equivalent is a requirement
Previous shipping and receiving experience an asset
Valid driver’s license
Previous Dangerous Goods experience or certificate is an asset
Exceptional customer service skills
Able to communicate both verbally and in writing.
Basic mathematical skills
Knowledge of filling out waybills is an asset
Able to work efficiently as a part of a team as well as independently
Computer literacy, including working skills of Excel and e-mail
Attention to detail in all areas of work
Good organizational, time management and prioritizing skills
Must be able to work with minimal supervision
Ability to communicate in Oji-Cree or Ojibway is an asset
Manual dexterity is required to use desktop computer and peripherals
Ability to lift up to 70lbs; Repetitively
Overtime as required
Weekend work may be required
Travel may be required
Hazards associated with trade
May be exposed to loud noise, dirt, oil and fumes
1 Year Contract (possible extension to Permanent may be granted)
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