Our minimum requirements
- must be aged 18 or over
- Must be between 5’2” (1.58m) and 6’3” height without shoes
- Physically fit and able to pass a medical examination (please see below)
- Must fit into the crew seat harness without modification
- Confident swimmer, able to swim 25 metres unaided
- A minimum of 6 months customer service experience
- Must be able to live and work in the UK without restriction
- Holder of a full UK/EEA passport that permits unrestricted travel worldwide
- Have a good standard of education and are able to provide a continuous satisfactory 5 year referencing history
- You must be fully flexible – we operate flights 24 hours a day, 365 days a year, and you must be willing to work on any day of the year or at any time of day and be willing to accept roster changes at short notice
- You must live within 90 minutes travelling distance of your place of work
- Have no visible tattoos or piercings that cannot be covered discreetly (we do provide long sleeved blouses and shirts)
- If you have been or are Cabin Crew with an European airline you will be required to provide us with your Attestation of Initial Training (please see below for more information)
Important things to consider before applying
Medical Assessment
All successful candidates that are offered a Cabin Crew position with Thomas Cook Airlines are required, before they join the Company, to undergo and pass an EASA (European Aviation Safety Agency) Aero Medical assessment. This will be at the candidate’s own expense and can cost in excess of £100. All candidates that are offered a position will be given further information on how to obtain this at the time.
Cabin Crew Attestation of Initial Training
If your application is successful and you are offered a Cabin Crew position with Thomas Cook Airlines - to enable you to fly as Cabin Crew for a European airline you will be issued with an Attestation of Initial Training.
All candidates that have worked previously as Cabin Crew for a European airline will be required to produce a photocopy of their attestation of initial training at the assessment event. Failure to produce this may result in Thomas Cook Airlines being unable to offer you a Cabin Crew position.
References & Criminal Record Checks
To obtain an security ID pass you will be required to provide us with a reference history to cover your whereabouts for the last five years with no gaps in employment or education in excess of 28 days. With this in mind – if you are invited to an assessment event then please bring this information with you. References should cover both employment and, if applicable, education. You should also bring details of two personal referees to cover any gaps in employment or education. The personal referee cannot be a relative or someone that lives at the same address as you.
You will also be required to obtain a UK criminal record check (CRC) which must be clear. If you have lived or have travelled outside of the UK for a period of 6 months or more then you will also need to provide us with a CRC from that country or countries in order for us to offer you a cabin crew position. It is your responsibility to obtain (and if necessary pay for) this document or documents.
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