Showing posts with label Allegiant careers. Show all posts
Showing posts with label Allegiant careers. Show all posts

Allegiant Air Jobs | Agent, Customer Service - Part-time, Clearwater, FL

Job Description

This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and procedures

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude​​​

  • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats​​​

  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments​​​

  • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate Ensure compliance with FAA, Allegiant Air and airport regulations​​​

  • Enforce safety/security measures and monitor sensitive safety zones​​​

  • Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Complete required reports Meets arriving flights at baggage carousel to ensure proper handling of bags Monitors baggage carousel for unclaimed baggage​​​

  • Stores unclaimed bags in Baggage Service Office until claimed or turned over to System Baggage Services​​​

  • Handles delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to Systems Baggage Services​​​

  • Inform customers of Allegiant Air policies and procedures, re: lost, damaged, or replacement baggage and pilferage claims​​​

  • Provides consequential expenses to applicable customers when there is a delayed bag​​​

  • Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags​​​

  • Follow-up with customers regarding lost baggage, replacement of damaged bags, car seats, strollers, etc.​​​

  • Trace loaner wheelchairs, car seats, etc.​​​

  • Track replaced, damaged, and miss-loaded baggage Assists with lost and found articles​​​

  • Other duties as assigned​​​


Job Requirements

    Preferred Requirements

  • Effective communication skills, both verbal and written​​​

  • Ability to work efficiently under time constraints​​​

  • Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations​​​

  • Must be well groomed and adhere to the dress code policy​​​

  • Must be at least 18 years of age and possess a valid driver’s license​​​

  • Able to attend required training​​​

  • Basic computer skills and ability to use general office equipment​​​

  • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum is complete​​​

  • No visa sponsorship is available for this position​​​

Job Details

Company: Allegiant Air

Employment Type: Part-time

Job Location: Clearwater, FL, USA

Allegiant Air Careers | Agent, Ground Ops - Part-time, Clearwater, FL

Job Description

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.​​​

  • Operate ground service equipment.​​​

  • Marshal aircraft to and from gates.​​​

  • Provide proper handling of baggage requiring special care.​​​

  • Service aircraft lavatories.​​​

  • Responsible for aircraft security searches and commissary security searches as required.​​​

  • Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.​​​

  • Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.​​​

  • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.​​​

  • Able to communicate using a two-way radio.​​​

  • Effective communication skills, both verbal and written.​​​

  • Perform aircraft interior cleaning as required.​​​

  • Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.​​​

  • Inventory tracking as required.​​​

  • Other duties as assigned.​​​


Job Requirements

  • Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.​​​

  • Education: High School Diploma/GED​​​

  • Preferred Requirements

  • Must be highly motivated with a positive attitude.​​​

  • Must be willing to work a flexible schedule including nights, weekends and holidays.​​​

  • Must adhere to dress code policy.​​​

  • Ability to work efficiently under time constraints.​​​

  • Able to attend required training.​​​

  • Must be at least 18 years of age and possess a valid driver’s license.​​​

  • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.​​​

Job Details

Company: Allegiant Air

Employment Type: Part-time

Job Location: Clearwater, FL, USA

Allegiant Air Careers | Customer Service/Ground Operations Agent - PT, Evansville

Job Description

Customer Service/Ground Operations Agent

This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and procedures.

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.​​​​

  • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.​​​​

  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments.​​​​

  • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate Ensure compliance with FAA, Allegiant Air and airport regulations.​​​​

  • Enforce safety/security measures and monitor sensitive safety zones.​​​​

  • Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor Complete required reports Meets arriving flights at baggage carousel to ensure proper handling of bags.​​​​

  • Monitors baggage carousel for unclaimed baggage.​​​​

  • Stores unclaimed bags in Baggage Service Office until claimed or turned over to System Baggage Services.​​​​

  • Handles delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to Systems Baggage Services.​​​​

  • Inform customers of Allegiant Air policies and procedures, re: lost, damaged, or replacement baggage and pilferage claims.​​​​

  • Provides consequential expenses to applicable customers when there is a delayed bag.​​​​

  • Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags.​​​​

  • Follow-up with customers regarding lost baggage, replacement of damaged bags, car seats, strollers, etc.​​​​

  • Trace loaner wheelchairs, car seats, etc.​​​​

  • Track replaced, damaged, and miss-loaded baggage Assists with lost and found articles.​​​​

  • Other duties as assigned.​​​​


Job Requirements

  • Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.​​​​

  • Education: High School Diploma/GED​​​​

  • Years of Experience: Minimum one (1) year experience Customer Service experience.​​​​

  • No visa sponsorship is available for this position​​​​

  • Preferred Requirements

  • Effective communication skills, both verbal and written.​​​​

  • Ability to work efficiently under time constraints.​​​​

  • Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations.​​​​

  • Must be well groomed and adhere to the dress code policy.​​​​

  • Must be at least 18 years of age and possess a valid driver’s license.​​​​

  • Able to attend required training.​​​​

  • Basic computer skills and ability to use general office equipment.​​​​

  • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum is completed.​​​​

Job Details

Company: Allegiant Air

Employment Type: Part-time

Job Location: Evansville, IN, USA

Allegiant Air Careers | Customer Service/Ground Operations Agent - PT, Des Moines

Job Description

Customer Service/Ground Operations Agent

This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.

Duties and Responsibilities

Your main responsibilities in this role include the following:

  • Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.​​​​

  • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.​​​​

  • Marshal in the planes and push back the aircraft.​​​​

  • Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel, meal, and taxi vouchers when appropriate.​​​​

  • Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.​​​​

  • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.​​​​

  • Enforce safety/security measures and monitors safety sensitive zones Ensure FAA.​​​​

  • Allegiant Air and airport regulations are followed.​​​​

  • Other duties as assigned.​​​​


Job Requirements

  • Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. No visa sponsorship is available for this position.​​​​

  • Education: High School Diploma/GED​​​​

  • Education Other: GED Equivalent​​​​

  • Years of Experience: Minimum one (1) year Customer Service experience of the equivalent in related training and/or experience; Airline industry preferred.​​​​

  • Preferred Requirements

  • Basic computer skills; Knowledge of general office equipment.​​​​

  • Must be people oriented, highly motivated with a positive and friendly attitude.​​​​

  • Must be available to work varied hours including nights, weekends and holidays and must be able to stay late for irregular operations.​​​​

  • Ability to read and write English.​​​​

  • Must be well groomed and adhere to dress code policy.​​​​

  • Ability to work efficiently under time constraints.​​​​

  • Must be at least 18 years of age and possess a valid driver’s license.​​​​

  • Must be available to attend required training.​​​​

  • TRAINEE STATUS: Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.​​​​

Job Details

Company: Allegiant Air

Employment Type: Part-time

Job Location: Des Moines, IA, USA