Alaska Airlines Jobs | Field Service Specialist, Seattle, WA

Alaska Airlines

Job Description

The Field Service Specialist is responsible for developing solutions to complex information technology problems at Alaska Airlines, including infrastructure, enterprise computing/networking, and radio/telephone communication systems. They are responsible for project management and leading vendor support teams. As an individual contributor, this role makes recommendations to improve work intake, break/fix, adds/moves/changes, and system reliability. They are responsible for customer relationships and providing exceptional customer service. They will work closely with both small and large teams supporting the operations of Alaska Airlines.
This individual contributor position supports field service activities for Alaska Airlines

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Provides support of all IT airline and airport-related systems.
• Takes ownership of problems and ensures they are resolved quickly and efficiently. Follows-up on all outstanding incidents until they are fully resolved.
• Provides technical assistance, guidance, and recommendations to end-users.
• Takes initiative to develop creative solutions to complex IT problems such as connectivity in critical environments.
• Effectively leads vendors and contractors supporting IT systems and infrastructure.
• Applies Project Management principles and practices in leading, planning, and completing complex projects.
• Communicates effectively with stakeholders, users, leadership, peers, and team.
• With limited direction from the manager, works with the team to prioritize work and solve problems effectively.
• Predisposed to action with a sense of urgency in support of critical systems.

Job Requirements

• 2 years of experience in IT field service, or related area.
• Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree.
• Experience in cross-divisional technology projects, infrastructure, mobile, radio, and telephone systems.
• Proven experience learning and leading change of new technologies, processes, and methodologies.
• Experience delivering exceptional customer service despite difficult circumstances.
• Ability to lift/stand/bend/climb in order to complete essential job functions.
• Ability and willingness to travel approximately 50% of the time.
• Ability and willingness to work non-traditional hours and accept frequent on-call duties (e.g., evenings, weekends, after-hours, holidays, etc.).
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred Qualifications

• Experience supporting multiple technical platforms (e.g., Windows, MAC OS, VMware, Altiris).
• Project Management skills or experience.
• Airline experience.

Job Details

Company: Alaska Airlines
Employment Type: Full-Time
Job Location: Seattle, Washington, USA

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Envoy Air Internship | Finance - College Intern, Irving, TX

Envoy Air

Job Description

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Benefits and offers

• Amazing employee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level

• Comprehensive health and life benefits (subject to location)

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Analyzing Envoy’s monthly financial results and understanding financial controls.

• Develop strategic analyses using analytic systems such as Microsoft Excel, SAP, Essbase, and Sabre software suite.

• Building automated analytical processes and improving control tools.

• Closing monthly financials and forecasting remaining year changes to the financial operating plan.

• Analysis of capital and non-capital spending, within AR’s and purchasing agreements

• Present analysis to upper level management, communicating financial results and process improvement initiatives.

Job Requirements

• Minimum age of 18

• Enrolled in an undergraduate or graduate degree program in: Finance, Accounting, Management, Economics, Information Systems, or Supply Chain Management

• Must be classified as a Junior or Senior upon start of internship

• 3.0 minimum Grade Point Average. Calculate GPA online

• Advanced proficiency in MS Office that includes Excel, Word, PowerPoint, and Outlook

• Proficiency in organizational, decision-making and problem solving skills

• Ability to present data to all levels of management

• Must be willing and able to travel

• Demonstrated ability to communicate effectively both orally and in writing

• Experience sorting, organizing, analyzing and presenting large data sets

• Experience with problem solving, forecasting, and advanced financial analytical skills

• Must be able to read, write, fluently speak, and understand the English language

• Possess the legal right to work in the United States

Job Details

Company: Envoy Air

Employment Type: Internship

Job Location: Irving, TX, USA

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Mesa Airlines Internship | Operations Performance Intern - Part-time, Phoenix

Mesa Airlines

Job Description

The intern will function as an internal consultant and coordinate analysis/projects that span schedule planning, crew planning, maintenance planning, training, flight operations and operations control. Heavy emphasis on the developing and maintaining dashboards, scorecards, and presentations designed to keep senior level management informed of performance and progress on operational initiatives.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• ​​​​​​​​Function as a source for operational data​​​​

• Maintain operational databases and ensure data integrity​​​​

• Design and maintain daily, weekly and monthly operational reports​​​​

• Coordinate monthly internal codeshare performance reviews​​​​

• Work with senior level management to prepare for external operations performance reviews​​​​

• Use qualitative and quantitative analysis to identify root cause for operational inefficiencies, primarily focusing on issues affecting on-time performance​​​​

• Partner with teams across multiple workgroups to develop and manage initiatives aimed at improving operational performance​​​​

• Other duties as assigned by manager​​​​

Job Requirements

• Area of study: operations analysis and/or data analytics​​​​

• Interests in aviation​​​​

• MS Excel, MS Access skills.​​​​

• Working knowledge of SQL, Python, MS Power BI, or equivalent data analysis tools​​​​

• An aptitude in problem solving, including the ability to logically structure an appropriate analytical framework.​​​​

• Excellent interpersonal, written, and verbal communication skills.​​​​

• Equivalent education and experience will be considered.​​​​

Job Details

Company: Mesa Airlines

Employment Type: Internship

Job Location: Phoenix, AZ, USA

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American Airlines Jobs | Member Services Representative, AA Credit Union Branch Operations - PT

American Airlines

Job Description

Member Services Representative, AA Credit Union Branch Operations

This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.

Benefits and Offers

• Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Opens new accounts, sells and processes Credit Union services for new and existing members

• Posts deposits and processes loan payments

• Processes various monetary transactions and maintains account information

• Performs Notary Services as required

• Creates and promotes positive name recognition for the Credit Union

• Works with branch/department managers and leverages cross-selling opportunities

• Researches member inquiries and provides solutions as required in a timely manner

• Maintains awareness of all branch functions and duties to provide proper support and coverage at all times

• Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations

• Fosters a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization

• Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

• Performs loan interviews, processing and disbursement activities, as assigned by manager

• Works a rotating Saturday schedule depending on job location

• Performs other duties as assigned

Job Requirements

• ​​High school diploma or GED

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

• Ability to pass applicable American Airlines pre-hire compliance checks

• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

• Must have an acceptable credit history, which will be verified

• Ability to exercise excellent member service skills

• Ability to perform in a service-culture environment with a desire to cross sell Credit Union products and services

• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team

• Ability to interact professionally with all employees and members

• Ability to speak, read, and write Spanish is a plus

• Ability to work independently and with minimal supervision

• Ability to perform basic math calculations and analyze data

• Ability to self-motivate with strong organization skills and capacity for attention to detail

• Ability to effectively prioritize work and meet deadlines

• Ability to sit and/or stand for extended periods of time

• Ability to work varying schedules, including evenings and weekends

• Ability to maintain satisfactory

Preferred Qualifications

• ​​​College degree in business, finance, or related area, or equivalent financial services experience

• Previous banking or Credit Union experience

• Previous experience in a service-culture environment

Job Details

Company: American Airlines

Employment Type: Part-time

Job Location: Boston, MA, USA

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American Airlines Careers | Revenue Management Analyst, DFW, TX

American Airlines

Job Description

​​Within Revenue Management, each Pricing and Yield Management team seeks to maximize passenger revenue for a geographic region within American’s network. Analysts use complex models and tools to monitor passenger demand and changes to the competitive pricing environment. Analysts are expected to develop in depth understanding of the marketplace and develop yield and pricing strategies to drive a competitive advantage for American. We are looking for team members who will drive innovation and evolution within our business as we adapt to a highly competitive environment.

​​Pricing Analysts and Yield Management Analysts maximize revenue by developing and implementing inter-departmental strategies through quantitative analysis of historical passenger demand, the competitive environment, and consumer buying behavior. Analysts will be expected to develop relationships with other departments to maximize the effectiveness of projects designed to improve revenue performance for American Airlines.

​​Working together, the Pricing Analysts focus on competitive analysis to determine optimal pricing across the network and create new fare products to capitalize on changes in consumer buying habits, while the Yield Management Analysts manage each fare product line by considering passenger demand and optimize inventory for each portion of the network. Analysts are also expected to present original analysis and strategies to senior management, design departmental business processes, analyze the effects of fare and inventory changes on market performance, and work on ad hoc projects related to the airline’s strategic goals.

​​Mastering this job will lead to a thorough understanding of the core economics that drive the airline industry and position the analyst for future opportunities both within Revenue Management and other areas within the airline.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• American Airlines Revenue Management College Recruitment focuses on providing participants with career growth opportunities, including on-the-job training and the ability to move around the department. An ideal candidate will have:

• Currently pursuing a BS/BA or advanced degree with significant coursework in a quantitative discipline (economics, mathematics, engineering, finance, etc.) with an expected graduation date ranging from December 2020 to May 2020

• Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations

• Interest in optimization problem-solving, economic game theory, and consumer buying behavior

• Ability to make independent judgments and decisions while taking ownership of job responsibilities

• Willingness to take calculated risks

• Ability to work well within a team environment

• Refined skills with MS Office; familiarity with software programs used in conducting quantitative analysis (Oracle, SAS, etc.)

• Strong oral and written communications skills

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Fort Worth, TX, USA

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JetBlue Internship | JET Intern Safety (Environmental, Safety and Data Programs), NY

JetBlue Airways

Job Description

The JetBlue Emerging Talent (JET) internship program provides skill & professional development through participation in the developing real-world business solutions that support the delivery of strategic business initiatives. Throughout the program, interns participate in a robust programming including professional development activities, cross-functional projects, senior leader exposure, networking, and community service. The JET Program provides interns the opportunity to immerse themselves into the aviation industry while developing specific career interest or areas of study.

The JET Intern Safety supports JetBlue’s Office of Safety. The Intern will be responsible for tasks and projects as assigned, including but limited to reviewing/analyzing/trending/visualizing data collected by JetBlue’s Assurance programs (Environmental Health and Safety and Business Intelligence) to support Environmental Management System (EMS) expansion, industry best practices research, database programming, and administrative meetings/presentations. The Intern must be comfortable working in a fast paced, non-routine work environment and must be an engaging professional whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion and Fun.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Conduct industry research, compile data, and prepare materials for consideration and draft presentations to explain collected data, upcoming initiatives

• Import, categorize and assess Safety reports; conduct follow up requests for information to aid in injury investigations and populating Safety Risk Assessments

• Enter and manage data in the Safety Database; including FAA Wildlife Mitigation program

• Learn database functional programming language to efficiently extract, manipulate and narrate data

• Create and maintain spreadsheets, dashboards, charts, and information regarding performance metrics

• Validate events captured through the Flight Operational Quality assurance (FOQA) program

• Support fatigue risk management activity, including data processing, analysis, and human performance research

• Update the Safety intranet site, including layout, graphics and content

• Other administrative functions as needed such as attending meetings to record minutes, making travel arrangements, and performing general office duties

• Assist with ad hoc requests and projects as needed

Job Requirements

• Currently enrolled or recently graduated from an accredited college or university in an aviation safety, environmental studies, human factors, health science, industrial hygiene or other related field

• Proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)

• Ability to handle confidential information

• Ability to learn and understand new software in detail

• Ability to dissect complex tasks and coordinate work among multiple stakeholders

• Ability to be flexible, prioritize, and manage multiple activities in a fast-paced, changing environment

• Analytical and problem-solving skills

• Excellent written and verbal communication skills

• Available for occasional overnight travel (10%)

• Must be able to acquire and maintain valid travel documents with the ability to travel in and out of the United States

• Must pass a ten (10) year background check and pre-employment drug and alcohol test

• Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

• Develop Standard Operating Procedures (SOPs) based upon industry Best Practices, accounting for individual tasks and workflows in Safety and Environmental disciplines

• Understanding of airline compliance standards in the United States, with respect to EPA and NEPA

• Prior working experience at a public or private organization, performing in an analytical role

• Academic course experience in the areas of environmental studies, computer science, human factors, health science, incident investigations, training curricula, aviation safety, and/or statistics

• Holds FAA Airman Certification (Pilot’s License, AMT License, Dispatcher License) or has undertaken equivalent academic courses for pre-requisite aviation knowledge

• Experience with content management systems such as SharePoint, Spotfire and Tableau

• Ability to work effectively with professionals from diverse technical areas

• Possess strong communication, critical thinking and team-building interpersonal skills

Job Details

Company: JetBlue Airways

Employment Type: Internship

Job Location: Long Island City, NY, United States

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Delta Careers | Sales Account Executive - New York Banking and Private Equity

Delta Air Lines

Job Description

Duties and Responsibilities

Your main responsibilities in this role include the following:

• This NYC based Sales Account Executive will be responsible for prospecting new business as well as growing existing business predominantly within the financial sector

• Competitive candidates will have a strong sales background including proven results in the following: new business development, client management, critical and analytical analysis, public speaking and executive engagement

• Must be comfortable and highly effective working in a virtual environment as well as in a Manhattan sales office

• The Sales Account Executive is responsible for growing and maximizing revenue and market share with Delta's corporate customers representing $115M in annual revenue.

• Primary responsibilities include taking a consultative approach toward building, maintaining, and managing agency and corporate relationships, contract negotiation, implementation, performance evaluation, and maintenance of agreements across key customer contacts.

• This position will also be responsible for adding airline partners and points of sale to agreements as well as conducting new business and prospecting efforts to grow the portfolio.

• This position involves community engagement, representing Delta and JV partners at local organizations and events.

• This position collaborates with Sales Development teams to formulate sales strategies and programs. Additionally, coordination and team selling with alliance partners is required.

• The Sales Account Executive will plan account strategies based on Delta Flight Plan and Global Sales plans.

• This Sales Account Executive position is required to submit bi-weekly sales plans and activity reports to manager.

• Position requires frequent business travel, as well as some work during evenings and weekends.

Job Requirements

• ​​​​Minimum of 2 years sales and account management experience is required.

• Strong orientation towards consultative account management and understanding of how to create and maintain profitable business relationships with assigned accounts.

• Excellent interpersonal and business decision making skills are required.

• Proven analytical skills and ability to produce action plans based on data and market intelligence.

• Demonstrated success with business development.

• Must be able to manage change with resilience, and display tremendous drive and commitment.

• Practices safety-conscious behaviors in all operational processes and procedures.

• Strong skills in written and verbal communications, negotiation, time management, planning, and presentation.

• In-depth knowledge of airline industry, including Delta and joint venture partner carriers a plus.

• Demonstrated leadership capabilities and ability to disseminate information professionally according to Delta values.

• Must be available to work additional hours and/or days as needed, including weekends.

• Must be proficient in MS Office applications (Word, PowerPoint, Excel) and preference for knowledge of Delta's reservation system.

• Must be able and willing to travel both domestically and internationally.

Preferred Qualifications

• ​​​​Bachelor's degree in business, marketing or related fields preferred.

• Airline, corporate travel management, or travel industry experience preferred.

Job Details

Company: Delta Air Lines

Employment Type: Full-time

Job Location: New York, NY, USA

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