Wasaya Airways Jobs | Cargo Coordinator, Thunder Bay, Canada

Wasaya Airways

Job Description

To Co-ordinate the different groups in the Cargo department to ensure the smooth consistent flow of Cargo through the Wasaya system. To provide dedicated and consistent support for Cargo Agents. Assist in maintaining Quality Control throughout Cargo Department, including the Dangerous Goods component of Cargo shipments.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Monitoring flight loads to ensure proper allocation of cargo

• Tracing of lost or mishandled baggage and cargo and coordinating the return of baggage/cargo to the rightful owner

• Ensuring that all flights are being properly departed and arrived in AmeliaCARGO system to ensure accuracy in the tracking of cargo

• Assisting Northern Agents with creating airway bills and following up to ensure timely arrival of Cargo

• Coordinating the efficient and timely movement of cargo between Stations and Operations– including recommending blocking flights, rerouting flights, configuring aircraft, and ground transportation – as required

• Liase with Customer Care to resolve customer concerns

• Investigate and coordinate resolution of PIR claims

• Liase with Intelisys to resolve AmeliaCARGO issues

• Assist the Dangerous Goods Co-Ordinator and Northern Agents as the need arises

• Assist in the completion of audits for all matters concerning Cargo.

• Assist in the development and completion of Dangerous Goods audits at all bases

• Compile required information and complete reports for Cargo volumes moved

• Assist in the building of company schedules/bids through the distribution of information and identifying opportunities for revenue generation.

Job Requirements

• High school diploma or equivalent is a requirement

• Previous shipping and receiving experience an asset

• Valid driver’s license

• Previous Dangerous Goods experience or certificate is an asset

• Exceptional customer service skills

• Able to communicate both verbally and in writing.

• Basic mathematical skills

• Knowledge of filling out waybills is an asset

• Able to work efficiently as a part of a team as well as independently

• Computer literacy, including working skills of Excel and e-mail

• Attention to detail in all areas of work

• Good organizational, time management and prioritizing skills

• Must be able to work with minimal supervision

• Ability to communicate in Oji-Cree or Ojibway is an asset

CONDITIONS OF EMPLOYMENT

• Manual dexterity is required to use desktop computer and peripherals

• Ability to lift up to 70lbs; Repetitively

• Overtime as required

• Weekend work may be required

• Travel may be required

• Hazards associated with trade

• May be exposed to loud noise, dirt, oil and fumes

• 1 Year Contract (possible extension to Permanent may be granted)

Job Details

Company: Wasaya Airways

Employment Type: Full-time

Job Location: Thunder Bay, ON, Canada

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Wasaya Airways Jobs | Ramp Attendant - Part-time, Ontario, Canada

Wasaya Airways

Job Description

Under the direction of the Northern Area Manager, the Ramp Attendant performs aircraft loading and unloading and operates ground service equipment.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Load and unload cargo and baggage as directed by Flight Crew

• Marshall aircraft as required

• Operate aircraft ground equipment and push-back aircraft as required

• Assist with light aircraft grooming as required

• Assist with boarding of special needs guests as required

• Maintain control of baggage and cargo as required

• Configure aircraft as required

• Complete all necessary equipment checks, documentation and paperwork

• Ensure quality customer service to all guests

• Assist with cargo acceptance and inventory control

• Maintain company grounds as required

• Any other related duties as assigned

Job Requirements

• High school diploma or equivalent

• Valid Driver's license

• Must be able to work with minimal supervision

• Strong communication and customer service skills

• Able to work efficiently as a part of a team as well as independently

• Works well under pressure

• Attention to detail in all areas of work

• Strong work ethic and positive team attitude

• If necessary, ability to meet security requirements necessary to obtain Restricted Area security pass

Assets

• Ability to communicate in Oji-Cree or Ojibway

• Previous baggage and cargo handling experience is an asset

CONDITIONS OF EMPLOYMENT

• Ability to lift or move up to 70lbs; Repetitively

• Manual dexterity is required to use desktop computer and peripherals

• Overtime as required

• Weekend work may be required

• May be exposed to loud noises

• Outdoor work in various weather conditions

Job Details

Company: Wasaya Airways

Employment Type: Part-time

Job Location: Angling Lake/Wapekeka, Canada

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Etihad Airways Careers | Cabin Crew Jobs, Toronto, Canada

Etihad Airways

Job Description

Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest’s expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• Minimum High School certification or any higher education.

• Fluent English verbal and written comprehension; another language is an additional benefit.

• Must be at least 21 years old on the date of joining.

• Confident in water and be able to swim with the aid of a flotation device.

• Able to reach 212cms without shoes.

• No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted).

• No criminal record.

• Excellent personal presentation, style and image.

• Willing to comply with UAE and GCAA visa, medical and health screening requirements.

SKILLS

• Communication Skills - Excellent

• Customer Orientation - Excellent

• English Language skills - Excellent

Job Details

Company: Etihad Airways

Employment Type: Full-time

Job Location: Toronto, ON, Canada

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Porter Airlines Careers | Call Centre Agent - home-based ($14/hr), Toronto

Porter Airlines

Job Description

This is a work from home position, with an hourly rate of $14 per hour. You might be expected to come into the office periodically for coaching and training

Reporting to the Manager, Call Centre with daily oversight by the Supervisor, Call Centre, the Call Centre, Remote Agent is responsible for providing customer support and care to those who contact the Call Centre in a timely and professional manner

Our Call Center Agents are able to progress to other positions and departments within our company as we believe in supporting and advancing talent. We offer various networking programs at Porter that team members are welcome to take advantage of.

Benefits and Offers

After 3 months of employment, you will have unlimited access to Staff Travel Perks for not only yourself but also your close family and friends! Access to great perks and benefits, like RRSP matching and Medical & Dental coverage are just a couple of the perks that our team members enjoy after 3 months of service.

You'll also get to be a valued member of a team. Your team shares different roles and different skills to come together to create a positive workplace.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Answer general inquiries about Porter

• Book flights and provide accurate information

• Assist travel agency inquiries

• Administrative duties as required

• Ensure customers are assisted in a friendly and timely manner

• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Any other duties as assigned

Job Requirements

• Ability to work on a permanent basis in Canada

• High school diploma or equivalent is required

• Ability to communicate clearly in English is a requirement

• Completion of college or other post-secondary programs preferred

• Ability to make decisions and meet deadlines while handling multiple responsibilities

• Strong communication and interpersonal skills

• Work rotating shifts including days, afternoons, evenings, weekends, and holidays

• Dependability (must have a clear attendance record and reliable on-time reporting for work)

• Must demonstrate the ability to work independently

• Strong computer skills - must be able to troubleshoot small computer glitches independently before calling for assistance

• Knowledge of geography and basic math functions

WORKPLACE REQUIREMENTS

• Must have broadband internet access

• Must have a workstation that is in a private and quiet area away from others in your residence and without noise and visible distractions

• Must have a desk

• Must have a chair with back support

Job Details

Company: Porter Airlines

Employment Type: Full-time

Job Location: Toronto, ON, Canada

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Air Canada Jobs | Customer Journey Management CSM, Toronto

Air Canada

Job Description

The Customer Journey Management Customer Service Manager is responsible for managing the Customer Journey Management team and providing customer recovery leadership for irregular operations, ensuring effective and pro-active customer recovery.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Responsible for the day-to-day management of CJM operations.

• Communicate with staff on a continuous basis to keep them current and knowledgeable of our processes, policies, products, performance and branch initiatives.

• Monitor and manage all CJM activities and processes to ensure we are meeting our service and recovery standards and consistently applying our policies.

• Anticipate, identify and investigate any customer service failures or issues and take necessary action to resolve and prevent future occurrences.

• Play an influential role in nurturing a sense of ownership across the team and encourage employees to use their judgment and experience to make sound decisions.

• Maintain good relationships and effectively liaise with other departments to ensure we are meeting their expectations and recovery requirements.

• Implement initiatives designed to improve processes and performance.

• Support the operation with regards to customer recovery.

• Manage projects to improve IROP handling as assigned.

• Ensure consistency of application of customer recovery guidelines.

• Provide recognition and celebrate individual and team successes.

Job Requirements

• Strong customer and employee focus

• Focused on service excellence and continuous improvement, must be creative and innovative thinker

• Genuine desire to contribute to the betterment of Air Canada

• Excellent interpersonal skills; conflict resolution and communication skills

• Ability to meet deadlines and work under pressure

• Ability to work flexible hours/shifts

• Analytical abilities for creative and innovative analysis and problem solving

• Motivated, energetic, enthusiastic

• Knowledge of labour relations and experience in managing a unionized workforce is an asset.

Job Details

Company: Air Canada

Employment Type: Full-time

Job Location: Toronto, ON, Canada

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Air Canada Careers Toronto | Executive Assistant

Air Canada

Job Description

Provide administrative support to the Vice President, Product of Air Canada. The ideal candidate will be a team player with meticulous work standards, basic project management skills, the ability to prioritize and multitask, and has exemplary interpersonal skills. The nature of the work demands complete confidentiality.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Establish and maintain effective relationships with key members of the organization and gain their trust and respect

• Interface/liaise regularly with other Air Canada Executives, their assistants, their leadership teams and external customers

• Conduct daily calendar management (Outlook) and proactively adjust their schedule based on priorities

• Manage and prioritize tasks and emails

• Organize meetings from end to end (planning, agenda, scheduling, and technology)

• Coordinate travel arrangements, including flight, hotel, meals and car rental reservations

• Prepare PowerPoint presentations

• Coordinate and/or prepare reports and other materials for meetings

• Complete expense reports

• Create/maintain contact lists and spreadsheets

• Monitor and provide updates on departmental budget

• Maintain accurate records & filing of records

• Provide assistance with special projects as required

• Proactively follow up with team members to ensure that all deliverables are achieved in real time

• Administer telecommunications for the branch (contact person with the provider and IT, order mobile phones and monitor invoices)

• Other duties as assigned

Job Requirements

• Ability to work well and maintain composure under pressure, meet deadlines and work with minimum supervision

• Strong sense of initiative and disposition to innovate to improve processes

• Strong interpersonal skills: problem solving, customer focused, approachability

• Excellent organizational skills: planning, priority setting and managing through systems

• A very high degree of diplomacy, discretion, professional maturity and judgement

• Looks beyond the obvious and is able to overcome obstacles and challenges

• Excellent communication skills

• Expert knowledge of Windows and all Microsoft Office products

• Flexibility and willingness to work extended hours, on occasion

• Some limited travel may be required

Job Details

Company: Air Canada

Employment Type: Full-time

Job Location: Toronto, ON, Canada

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