Alaska Airlines Jobs | Field Service Specialist, Seattle, WA

Alaska Airlines

Job Description

The Field Service Specialist is responsible for developing solutions to complex information technology problems at Alaska Airlines, including infrastructure, enterprise computing/networking, and radio/telephone communication systems. They are responsible for project management and leading vendor support teams. As an individual contributor, this role makes recommendations to improve work intake, break/fix, adds/moves/changes, and system reliability. They are responsible for customer relationships and providing exceptional customer service. They will work closely with both small and large teams supporting the operations of Alaska Airlines.
This individual contributor position supports field service activities for Alaska Airlines

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Provides support of all IT airline and airport-related systems.
• Takes ownership of problems and ensures they are resolved quickly and efficiently. Follows-up on all outstanding incidents until they are fully resolved.
• Provides technical assistance, guidance, and recommendations to end-users.
• Takes initiative to develop creative solutions to complex IT problems such as connectivity in critical environments.
• Effectively leads vendors and contractors supporting IT systems and infrastructure.
• Applies Project Management principles and practices in leading, planning, and completing complex projects.
• Communicates effectively with stakeholders, users, leadership, peers, and team.
• With limited direction from the manager, works with the team to prioritize work and solve problems effectively.
• Predisposed to action with a sense of urgency in support of critical systems.

Job Requirements

• 2 years of experience in IT field service, or related area.
• Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree.
• Experience in cross-divisional technology projects, infrastructure, mobile, radio, and telephone systems.
• Proven experience learning and leading change of new technologies, processes, and methodologies.
• Experience delivering exceptional customer service despite difficult circumstances.
• Ability to lift/stand/bend/climb in order to complete essential job functions.
• Ability and willingness to travel approximately 50% of the time.
• Ability and willingness to work non-traditional hours and accept frequent on-call duties (e.g., evenings, weekends, after-hours, holidays, etc.).
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred Qualifications

• Experience supporting multiple technical platforms (e.g., Windows, MAC OS, VMware, Altiris).
• Project Management skills or experience.
• Airline experience.

Job Details

Company: Alaska Airlines
Employment Type: Full-Time
Job Location: Seattle, Washington, USA

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Mesa Airlines Careers | Human Resources Specialist, Phoenix, AZ

Mesa Airlines

Job Description

Responsible for daily HR operation which includes but not limited to assigned functions involving employee screening, new hire orientations, Human Resources Information Systems (HRIS) data entry, regulatory compliance and other duties as assigned

Duties and Responsibilities

Your main responsibilities in this role include the following:

• ​​​​Update and maintain HRIS system​​​​

• Ensure that system records are accurately recorded and audited​​​​

• Enter new hire information in HRIS​​​​

• Update HRIS records by processing employee status changes in timely fashion.​​​​

• Process Personnel Action Forms & Manager Self Service requests while ensuring proper approvals​​​​

• Perform background screening of employees to ensure compliance with Company policy and government regulations​​​​

• Research and resolve problems with employee records in HRIS system​​​​

• Ensure human resource files and records are maintained in accordance with regulatory requirements and Company policies and procedures​​​​

• Complete miscellaneous research, reports, and memos as requested​​​​

• Assist operational managers with questions and information requests​​​​

• Communicate with management appropriately in regards to area activities and report any significant problems​​​​

• Attend and participate in meetings as required​​​​

• Ensure work area is clean, secure and well maintained​​​​

• Stay well informed regarding human resource developments​​​​

• Perform miscellaneous clerical functions and special projects as assigned​​​​

• All other duties as assigned by management​​​​

Job Requirements

• High School graduate or equivalent. Preferred: college degree or additional related training​​​​

• At least one year of related experience. Preferred: One or more years direct human resource experience​​​​

• Experience with HRIS -- ADP Enterprise preferred​​​​

• Experience with Microsoft Office Programs including Word, Excel, and PowerPoint​​​​

• Basic understanding of human resource concepts, and regulations​​​​

• Understanding of human resource reporting and recordkeeping requirements​​​​

• Well organized, accurate and attentive to detail​​​​

• Excellent communication, interpersonal and public relations skills​​​​

Job Details

Company: Mesa Airlines

Employment Type: Full-time

Job Location: Phoenix, AZ, USA

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Piedmont Airlines Careers | Ramp Supervisor, Washington, DC

Piedmont Airlines

Job Description

Manage a staff of employees that transfer and deliver customer luggage. Supervisors must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures.

Administrative duties may include daily/weekly/monthly reports. Maximize operational performance for the station by adjusting to changes in operational conditions and pro-actively solving problems. Supervise, direct and monitor personnel in the completion of their duties and make adjustments, as necessary, to ensure on-time performance and quality customer service. Provide support when employee absence affects the operation. Other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• Outstanding organizational skills and ability to multi-task

• Ability to work independently, set and meet own deadlines

• Ability to work well with all levels of management and support staff

• Able to defuse conflicts among subordinate employees

• Familiarity with MS Office Suite

• Flexible schedule

• Motivation to succeed

• Excellent attendance record

• At least 18 years of age

• High School Diploma or GED

• Valid Driver’s License

Preferred Qualifications

• Previous airline management experience

• Current Piedmont employee with a minimum six months of service

• Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents

• Extensive knowledge of QIK, Sabre

• Mainline and Regional experience preferred

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Full-time

Job Location: Washington, DC, United States

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Envoy Air Internship | Finance - College Intern, Irving, TX

Envoy Air

Job Description

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Benefits and offers

• Amazing employee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level

• Comprehensive health and life benefits (subject to location)

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Analyzing Envoy’s monthly financial results and understanding financial controls.

• Develop strategic analyses using analytic systems such as Microsoft Excel, SAP, Essbase, and Sabre software suite.

• Building automated analytical processes and improving control tools.

• Closing monthly financials and forecasting remaining year changes to the financial operating plan.

• Analysis of capital and non-capital spending, within AR’s and purchasing agreements

• Present analysis to upper level management, communicating financial results and process improvement initiatives.

Job Requirements

• Minimum age of 18

• Enrolled in an undergraduate or graduate degree program in: Finance, Accounting, Management, Economics, Information Systems, or Supply Chain Management

• Must be classified as a Junior or Senior upon start of internship

• 3.0 minimum Grade Point Average. Calculate GPA online

• Advanced proficiency in MS Office that includes Excel, Word, PowerPoint, and Outlook

• Proficiency in organizational, decision-making and problem solving skills

• Ability to present data to all levels of management

• Must be willing and able to travel

• Demonstrated ability to communicate effectively both orally and in writing

• Experience sorting, organizing, analyzing and presenting large data sets

• Experience with problem solving, forecasting, and advanced financial analytical skills

• Must be able to read, write, fluently speak, and understand the English language

• Possess the legal right to work in the United States

Job Details

Company: Envoy Air

Employment Type: Internship

Job Location: Irving, TX, USA

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Mesa Airlines Internship | Operations Performance Intern - Part-time, Phoenix

Mesa Airlines

Job Description

The intern will function as an internal consultant and coordinate analysis/projects that span schedule planning, crew planning, maintenance planning, training, flight operations and operations control. Heavy emphasis on the developing and maintaining dashboards, scorecards, and presentations designed to keep senior level management informed of performance and progress on operational initiatives.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• ​​​​​​​​Function as a source for operational data​​​​

• Maintain operational databases and ensure data integrity​​​​

• Design and maintain daily, weekly and monthly operational reports​​​​

• Coordinate monthly internal codeshare performance reviews​​​​

• Work with senior level management to prepare for external operations performance reviews​​​​

• Use qualitative and quantitative analysis to identify root cause for operational inefficiencies, primarily focusing on issues affecting on-time performance​​​​

• Partner with teams across multiple workgroups to develop and manage initiatives aimed at improving operational performance​​​​

• Other duties as assigned by manager​​​​

Job Requirements

• Area of study: operations analysis and/or data analytics​​​​

• Interests in aviation​​​​

• MS Excel, MS Access skills.​​​​

• Working knowledge of SQL, Python, MS Power BI, or equivalent data analysis tools​​​​

• An aptitude in problem solving, including the ability to logically structure an appropriate analytical framework.​​​​

• Excellent interpersonal, written, and verbal communication skills.​​​​

• Equivalent education and experience will be considered.​​​​

Job Details

Company: Mesa Airlines

Employment Type: Internship

Job Location: Phoenix, AZ, USA

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American Airlines Jobs | Member Services Representative, AA Credit Union Branch Operations - PT

American Airlines

Job Description

Member Services Representative, AA Credit Union Branch Operations

This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.

Benefits and Offers

• Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Opens new accounts, sells and processes Credit Union services for new and existing members

• Posts deposits and processes loan payments

• Processes various monetary transactions and maintains account information

• Performs Notary Services as required

• Creates and promotes positive name recognition for the Credit Union

• Works with branch/department managers and leverages cross-selling opportunities

• Researches member inquiries and provides solutions as required in a timely manner

• Maintains awareness of all branch functions and duties to provide proper support and coverage at all times

• Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations

• Fosters a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization

• Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

• Performs loan interviews, processing and disbursement activities, as assigned by manager

• Works a rotating Saturday schedule depending on job location

• Performs other duties as assigned

Job Requirements

• ​​High school diploma or GED

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

• Ability to pass applicable American Airlines pre-hire compliance checks

• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

• Must have an acceptable credit history, which will be verified

• Ability to exercise excellent member service skills

• Ability to perform in a service-culture environment with a desire to cross sell Credit Union products and services

• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team

• Ability to interact professionally with all employees and members

• Ability to speak, read, and write Spanish is a plus

• Ability to work independently and with minimal supervision

• Ability to perform basic math calculations and analyze data

• Ability to self-motivate with strong organization skills and capacity for attention to detail

• Ability to effectively prioritize work and meet deadlines

• Ability to sit and/or stand for extended periods of time

• Ability to work varying schedules, including evenings and weekends

• Ability to maintain satisfactory

Preferred Qualifications

• ​​​College degree in business, finance, or related area, or equivalent financial services experience

• Previous banking or Credit Union experience

• Previous experience in a service-culture environment

Job Details

Company: American Airlines

Employment Type: Part-time

Job Location: Boston, MA, USA

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American Airlines Careers | Revenue Management Analyst, DFW, TX

American Airlines

Job Description

​​Within Revenue Management, each Pricing and Yield Management team seeks to maximize passenger revenue for a geographic region within American’s network. Analysts use complex models and tools to monitor passenger demand and changes to the competitive pricing environment. Analysts are expected to develop in depth understanding of the marketplace and develop yield and pricing strategies to drive a competitive advantage for American. We are looking for team members who will drive innovation and evolution within our business as we adapt to a highly competitive environment.

​​Pricing Analysts and Yield Management Analysts maximize revenue by developing and implementing inter-departmental strategies through quantitative analysis of historical passenger demand, the competitive environment, and consumer buying behavior. Analysts will be expected to develop relationships with other departments to maximize the effectiveness of projects designed to improve revenue performance for American Airlines.

​​Working together, the Pricing Analysts focus on competitive analysis to determine optimal pricing across the network and create new fare products to capitalize on changes in consumer buying habits, while the Yield Management Analysts manage each fare product line by considering passenger demand and optimize inventory for each portion of the network. Analysts are also expected to present original analysis and strategies to senior management, design departmental business processes, analyze the effects of fare and inventory changes on market performance, and work on ad hoc projects related to the airline’s strategic goals.

​​Mastering this job will lead to a thorough understanding of the core economics that drive the airline industry and position the analyst for future opportunities both within Revenue Management and other areas within the airline.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• American Airlines Revenue Management College Recruitment focuses on providing participants with career growth opportunities, including on-the-job training and the ability to move around the department. An ideal candidate will have:

• Currently pursuing a BS/BA or advanced degree with significant coursework in a quantitative discipline (economics, mathematics, engineering, finance, etc.) with an expected graduation date ranging from December 2020 to May 2020

• Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations

• Interest in optimization problem-solving, economic game theory, and consumer buying behavior

• Ability to make independent judgments and decisions while taking ownership of job responsibilities

• Willingness to take calculated risks

• Ability to work well within a team environment

• Refined skills with MS Office; familiarity with software programs used in conducting quantitative analysis (Oracle, SAS, etc.)

• Strong oral and written communications skills

Job Details

Company: American Airlines

Employment Type: Full-time

Job Location: Fort Worth, TX, USA

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Delta Careers | Sales Account Executive - New York Banking and Private Equity

Delta Air Lines

Job Description

Duties and Responsibilities

Your main responsibilities in this role include the following:

• This NYC based Sales Account Executive will be responsible for prospecting new business as well as growing existing business predominantly within the financial sector

• Competitive candidates will have a strong sales background including proven results in the following: new business development, client management, critical and analytical analysis, public speaking and executive engagement

• Must be comfortable and highly effective working in a virtual environment as well as in a Manhattan sales office

• The Sales Account Executive is responsible for growing and maximizing revenue and market share with Delta's corporate customers representing $115M in annual revenue.

• Primary responsibilities include taking a consultative approach toward building, maintaining, and managing agency and corporate relationships, contract negotiation, implementation, performance evaluation, and maintenance of agreements across key customer contacts.

• This position will also be responsible for adding airline partners and points of sale to agreements as well as conducting new business and prospecting efforts to grow the portfolio.

• This position involves community engagement, representing Delta and JV partners at local organizations and events.

• This position collaborates with Sales Development teams to formulate sales strategies and programs. Additionally, coordination and team selling with alliance partners is required.

• The Sales Account Executive will plan account strategies based on Delta Flight Plan and Global Sales plans.

• This Sales Account Executive position is required to submit bi-weekly sales plans and activity reports to manager.

• Position requires frequent business travel, as well as some work during evenings and weekends.

Job Requirements

• ​​​​Minimum of 2 years sales and account management experience is required.

• Strong orientation towards consultative account management and understanding of how to create and maintain profitable business relationships with assigned accounts.

• Excellent interpersonal and business decision making skills are required.

• Proven analytical skills and ability to produce action plans based on data and market intelligence.

• Demonstrated success with business development.

• Must be able to manage change with resilience, and display tremendous drive and commitment.

• Practices safety-conscious behaviors in all operational processes and procedures.

• Strong skills in written and verbal communications, negotiation, time management, planning, and presentation.

• In-depth knowledge of airline industry, including Delta and joint venture partner carriers a plus.

• Demonstrated leadership capabilities and ability to disseminate information professionally according to Delta values.

• Must be available to work additional hours and/or days as needed, including weekends.

• Must be proficient in MS Office applications (Word, PowerPoint, Excel) and preference for knowledge of Delta's reservation system.

• Must be able and willing to travel both domestically and internationally.

Preferred Qualifications

• ​​​​Bachelor's degree in business, marketing or related fields preferred.

• Airline, corporate travel management, or travel industry experience preferred.

Job Details

Company: Delta Air Lines

Employment Type: Full-time

Job Location: New York, NY, USA

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