Job Description
We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people and promise of the West. Going the extra mile for guests and each other. Taking on each day knowing we're part of something remarkable.
Benefits and Offers
$13.18 per hour
Medical, dental and vision benefits
6% 401k match
Monthly operational performance bonus (max $450 per quarter)
Annual performance bonus (target 5% annual earnings)
Generous paid time off
Flight perks on Horizon Air & Alaska Airlines
Duties and Responsibilities
Your main responsibilities in this role include the following:
Provide frontline customer service to our passengers
Work directly with passengers in ticket purchases, passenger check-in and flight boarding involving the heavy use of a computer based reservation program (IMAGE)
Work outdoors in all types of weather conditions - duties include baggage and cargo handling, aircraft marshaling, and aircraft deicing
Other duties as assigned
Job Requirements
High school diploma or equivalent required
Minimum age of 18
Must be authorized to work in the U.S.
Valid driver's license with a good driving record required
previous customer service experience required
Bilingual strongly preferred (Spanish/English)
Friendly, knowledgeable and polite in all situations
Keyboard proficiency required
Excellent oral communication skills
Strong diplomacy and teamwork skills
Strong problem solving skills
Ability to consistently lift 50 pounds required
Ability to juggle multiple tasks in a fast-paced and at times stressful environment
Ability to perform basic mathematics required
Ability to work flexible schedules to include weekends and holidays required
Strong ability to listen and respond effectively to repetitive questions
Regular and predictable attendance required
If selected, ability to attend 7 day training in Seattle, WA and Portland, OR required
Job Details
Company/Organization: Horizon Air
Employment Type: Full-time
Job Location: Eugene, Oregon, United States
