Alaska Airlines Jobs | Field Service Specialist, Seattle, WA

Alaska Airlines

Job Description

The Field Service Specialist is responsible for developing solutions to complex information technology problems at Alaska Airlines, including infrastructure, enterprise computing/networking, and radio/telephone communication systems. They are responsible for project management and leading vendor support teams. As an individual contributor, this role makes recommendations to improve work intake, break/fix, adds/moves/changes, and system reliability. They are responsible for customer relationships and providing exceptional customer service. They will work closely with both small and large teams supporting the operations of Alaska Airlines.
This individual contributor position supports field service activities for Alaska Airlines

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Provides support of all IT airline and airport-related systems.
• Takes ownership of problems and ensures they are resolved quickly and efficiently. Follows-up on all outstanding incidents until they are fully resolved.
• Provides technical assistance, guidance, and recommendations to end-users.
• Takes initiative to develop creative solutions to complex IT problems such as connectivity in critical environments.
• Effectively leads vendors and contractors supporting IT systems and infrastructure.
• Applies Project Management principles and practices in leading, planning, and completing complex projects.
• Communicates effectively with stakeholders, users, leadership, peers, and team.
• With limited direction from the manager, works with the team to prioritize work and solve problems effectively.
• Predisposed to action with a sense of urgency in support of critical systems.

Job Requirements

• 2 years of experience in IT field service, or related area.
• Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree.
• Experience in cross-divisional technology projects, infrastructure, mobile, radio, and telephone systems.
• Proven experience learning and leading change of new technologies, processes, and methodologies.
• Experience delivering exceptional customer service despite difficult circumstances.
• Ability to lift/stand/bend/climb in order to complete essential job functions.
• Ability and willingness to travel approximately 50% of the time.
• Ability and willingness to work non-traditional hours and accept frequent on-call duties (e.g., evenings, weekends, after-hours, holidays, etc.).
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred Qualifications

• Experience supporting multiple technical platforms (e.g., Windows, MAC OS, VMware, Altiris).
• Project Management skills or experience.
• Airline experience.

Job Details

Company: Alaska Airlines
Employment Type: Full-Time
Job Location: Seattle, Washington, USA

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JetBlue Internship | JET Intern Safety (Environmental, Safety and Data Programs), NY

JetBlue Airways

Job Description

The JetBlue Emerging Talent (JET) internship program provides skill & professional development through participation in the developing real-world business solutions that support the delivery of strategic business initiatives. Throughout the program, interns participate in a robust programming including professional development activities, cross-functional projects, senior leader exposure, networking, and community service. The JET Program provides interns the opportunity to immerse themselves into the aviation industry while developing specific career interest or areas of study.

The JET Intern Safety supports JetBlue’s Office of Safety. The Intern will be responsible for tasks and projects as assigned, including but limited to reviewing/analyzing/trending/visualizing data collected by JetBlue’s Assurance programs (Environmental Health and Safety and Business Intelligence) to support Environmental Management System (EMS) expansion, industry best practices research, database programming, and administrative meetings/presentations. The Intern must be comfortable working in a fast paced, non-routine work environment and must be an engaging professional whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion and Fun.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Conduct industry research, compile data, and prepare materials for consideration and draft presentations to explain collected data, upcoming initiatives

• Import, categorize and assess Safety reports; conduct follow up requests for information to aid in injury investigations and populating Safety Risk Assessments

• Enter and manage data in the Safety Database; including FAA Wildlife Mitigation program

• Learn database functional programming language to efficiently extract, manipulate and narrate data

• Create and maintain spreadsheets, dashboards, charts, and information regarding performance metrics

• Validate events captured through the Flight Operational Quality assurance (FOQA) program

• Support fatigue risk management activity, including data processing, analysis, and human performance research

• Update the Safety intranet site, including layout, graphics and content

• Other administrative functions as needed such as attending meetings to record minutes, making travel arrangements, and performing general office duties

• Assist with ad hoc requests and projects as needed

Job Requirements

• Currently enrolled or recently graduated from an accredited college or university in an aviation safety, environmental studies, human factors, health science, industrial hygiene or other related field

• Proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)

• Ability to handle confidential information

• Ability to learn and understand new software in detail

• Ability to dissect complex tasks and coordinate work among multiple stakeholders

• Ability to be flexible, prioritize, and manage multiple activities in a fast-paced, changing environment

• Analytical and problem-solving skills

• Excellent written and verbal communication skills

• Available for occasional overnight travel (10%)

• Must be able to acquire and maintain valid travel documents with the ability to travel in and out of the United States

• Must pass a ten (10) year background check and pre-employment drug and alcohol test

• Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

• Develop Standard Operating Procedures (SOPs) based upon industry Best Practices, accounting for individual tasks and workflows in Safety and Environmental disciplines

• Understanding of airline compliance standards in the United States, with respect to EPA and NEPA

• Prior working experience at a public or private organization, performing in an analytical role

• Academic course experience in the areas of environmental studies, computer science, human factors, health science, incident investigations, training curricula, aviation safety, and/or statistics

• Holds FAA Airman Certification (Pilot’s License, AMT License, Dispatcher License) or has undertaken equivalent academic courses for pre-requisite aviation knowledge

• Experience with content management systems such as SharePoint, Spotfire and Tableau

• Ability to work effectively with professionals from diverse technical areas

• Possess strong communication, critical thinking and team-building interpersonal skills

Job Details

Company: JetBlue Airways

Employment Type: Internship

Job Location: Long Island City, NY, United States

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British Airways Apprenticeship | Apprentice - IAG Tech, Heathrow

British Airways

Job Description

Length of programme 2 Years

Imagine working in an agile environment on topics such as Operations & Infrastructure, Cyber, Digital, Architecture, Programmes and Dev SecOps. These are just a few of the exciting IT placements you could evolve in. And your challenge will be finding creative uses of technology and transforming the customer journey. But don’t worry, you’ll have the training and support to show you how.

Picture yourself working with stakeholders and external third-party suppliers on a wide range of IT initiatives that enhance our business and accelerate your development. You could find yourself presenting your thoughts and ideas to help shape the future of the airline industry. Experience will come to you quickly through a series of valuable placements. We will help you identify what you enjoy, and along the way there will be opportunities to reflect on your strengths, individual needs and career paths.

We have prepared a short video so you can find out more about IAG Tech and what we do LINK to Capital Markets Presentation

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• Must hold at least two A Levels or equivalent, including five GCSEs 9-4 (A*-C), including English and Maths 9-4 (A*-C).

• We’re mainly interested in your passion and motivation for a career in technology.

• Your analytical and logical approach.

• Soft skills are just as important as technical skills and so you will have a rounded skillsset.

• You have the ability to think both creatively and strategically.

• It’s also essential that you have the right to live and work full-time in the UK indefinitely without sponsorship from IAG Tech.

Job Details

Company: British Airways

Employment Type: Apprenticeship

Job Location: London, United Kingdom

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Jobs : Indonesia : PT. Astra International, Tbk

PT. Astra International, Tbk is a large and solid Company with wide business interest in automotive, financial services, heavy equipment, agribusiness, information technology, and infrastructure sectors. We are currently seeking for professional candidates with strong analytical ability, high sense of achievement, ability to work under pressure, and fluency in English (both oral and written) to join Astra's winning team.