Envoy Air Careers | Airport Agent - Customer Service ($12.10/hr) Part-time, DFW Airport

Envoy Air

Job Description

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Benefits and Offers

• Amazing employee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level

• Comprehensive health and life benefits (subject to location)

• Rate of Pay: $12.10/hr

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience

• Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees

• Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings

• Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time

• Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner

• May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Job Requirements

• Minimum age: 18

• High school diploma, GED, or international equivalent

• Possess a valid, unexpired and unsuspended state driver’s license may be required to work in some locations

• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off

• Flexible to work additional hours with short notice when operationally necessary

• Must be customer focused, detail oriented, and interested about the airline industry

• Able to communicate in a clear, polite, and friendly manner

• Must be comfortable working with computers and ability to learn new computer programs

• Must be able to read, write, fluently speak, and understand the English language

• Authorized to work in the United States without sponsorship

Job Details

Company: Envoy Air

Employment Type: Part-time

Job Location: DFW Airport, TX, USA

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Envoy Air Jobs | Airport Agent - Customer Service ($13.60/hr) Part-time, Chicago

Envoy Air

Job Description

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Benefits and Offers

• Amazing employee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level

• Comprehensive health and life benefits (subject to location)

• Rate of Pay: $13.60/hr

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience

• Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees

• Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings

• Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time

• Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner

• May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Job Requirements

• Minimum age: 18

• High school diploma, GED, or international equivalent

• Possess a valid, unexpired and unsuspended state driver’s license may be required to work in some locations

• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off

• Flexible to work additional hours with short notice when operationally necessary

• Must be customer focused, detail oriented, and interested about the airline industry

• Able to communicate in a clear, polite, and friendly manner

• Must be comfortable working with computers and ability to learn new computer programs

• Must be able to read, write, fluently speak, and understand the English language

• Authorized to work in the United States without sponsorship

Job Details

Company: Envoy Air

Employment Type: Part-time

Job Location: Chicago, IL, USA

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Envoy Air Jobs | Airport Agent - Customer Service ($10.90/hr) Part-time, Grand Rapids

Envoy Air

Job Description

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Benefits and Offers

• Amazing employee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level

• Comprehensive health and life benefits (subject to location)

• Rate of Pay: $10.90/hr

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience

• Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees

• Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings

• Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time

• Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner

• May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Job Requirements

• Minimum age: 18

• High school diploma, GED, or international equivalent

• Possess a valid, unexpired and unsuspended state driver’s license may be required to work in some locations

• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off

• Flexible to work additional hours with short notice when operationally necessary

• Must be customer focused, detail oriented, and interested about the airline industry

• Able to communicate in a clear, polite, and friendly manner

• Must be comfortable working with computers and ability to learn new computer programs

• Must be able to read, write, fluently speak, and understand the English language

• Authorized to work in the United States without sponsorship

Job Details

Company: Envoy Air

Employment Type: Part-time

Job Location: Grand Rapids, MI, USA

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Envoy Air Jobs | Airport Agent - Customer Service ($10.90/hr) Part-time, Bentonville

Envoy Air

Job Description

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Benefits and Offers

• Amazing employee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level

• Comprehensive health and life benefits (subject to location)

• Rate of Pay: $10.90/hr

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience

• Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees

• Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings

• Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time

• Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner

• May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Job Requirements

• Minimum age: 18

• High school diploma, GED, or international equivalent

• Possess a valid, unexpired and unsuspended state driver’s license may be required to work in some locations

• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off

• Flexible to work additional hours with short notice when operationally necessary

• Must be customer focused, detail oriented, and interested about the airline industry

• Able to communicate in a clear, polite, and friendly manner

• Must be comfortable working with computers and ability to learn new computer programs

• Must be able to read, write, fluently speak, and understand the English language

• Authorized to work in the United States without sponsorship

Job Details

Company: Envoy Air

Employment Type: Part-time

Job Location: Bentonville, AR, USA

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Piedmont Airlines Jobs | Customer Service Agent - Part-time, Fresno, CA

Piedmont Airlines

Job Description

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• 18 years of age or older

• High School Diploma or GED

• Valid Driver’s License

• Ability to work all shifts, all days including nights, weekends, holidays

• Work outside in all weather conditions

• Able to lift up to 70 pounds

• Successful completion of training course

Preferred Qualifications

• Previous airline experience

• Previous employment as a front-line customer service provider

• Basic knowledge of computer applications and programs

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Part-time

Job Location: Fresno, CA, United States

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Cape Air Jobs | City Ticket Office Agent, Marion, IL

Cape Air

Job Description

The CTO agent is responsible for booking and modifying customer travel, addressing customer questions, solving unanticipated travel-related issues, offering support for web, partner airlines and other booking channels, and providing information about Cape Air. The position entails primarily assisting customers over the phone, but also includes serving occasional walk-in clientele. Excellent customer service skills and the ability to perform assigned duties in a professional and courteous manner are required.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Possess the ability to work independently, remotely, and as a member of our larger call center team

• Continuously and efficiently respond to customer’s telephone calls managing customer travel and solving travel-related issues

• Continue to gain knowledge to supplement initial training through real-time, on the job experiences

• Use available resources to provide callers information about our services and support customers’ needs which may involve knowledge about other areas of the company

• Utilize computer technology to create and manage customer travel on Cape Air and our partner airlines

• Engage in conversation with customers while seeking out information (i.e. multi-task)

• Resolve general customer service concerns

• Engage in active listening and effective communication

• Greet in-person customers with professionalism and courteousness

• Maintain professional appearance and cleanliness of office by performing regular light housekeeping duties

• Demonstrate the values of our company mission: kindness, teamwork, respect, and the spirit of our company mantra: MOCHA HAGoTDI!

• Additional duties as assigned

Job Requirements

• Previous customer service experience

• Ability to type 25 words per minute

• Ability to use Windows based computer software

• Ability to learn and adapt to new and changing computer technology

• Ability to send and receive email correspondence

• Flexibility of schedule and ability to work days, evenings, weekends, and some holidays

• Business casual dress

Job Details

Company: Cape Air

Employment Type: Full-time

Job Location: Marion, IL, USA

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Piedmont Airlines Jobs | Customer Service Agent - Part-time, State College, PA

Piedmont Airlines

Job Description

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• 18 years of age or older

• High School Diploma or GED

• Valid Driver’s License

• Ability to work all shifts, all days including nights, weekends, holidays

• Work outside in all weather conditions

• Able to lift up to 70 pounds

• Successful completion of training course

Preferred Qualifications

• Previous airline experience

• Previous employment as a front-line customer service provider

• Basic knowledge of computer applications and programs

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Part-time

Job Location: State College, PA, United States

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Piedmont Airlines Careers | Customer Service Agent - Part-time, Bakersfield, CA

Piedmont Airlines

Job Description

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• 18 years of age or older

• High School Diploma or GED

• Valid Driver’s License

• Ability to work all shifts, all days including nights, weekends, holidays

• Work outside in all weather conditions

• Able to lift up to 70 pounds

• Successful completion of training course

Preferred Qualifications

• Previous airline experience

• Previous employment as a front-line customer service provider

• Basic knowledge of computer applications and programs

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Part-time

Job Location: Bakersfield, CA, United States

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Piedmont Airlines Careers | Customer Service Agent - Part-time, Portland, ME

Piedmont Airlines

Job Description

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• 18 years of age or older

• High School Diploma or GED

• Valid Driver’s License

• Ability to work all shifts, all days including nights, weekends, holidays

• Work outside in all weather conditions

• Able to lift up to 70 pounds

• Successful completion of training course

Preferred Qualifications

• Previous airline experience

• Previous employment as a front-line customer service provider

• Basic knowledge of computer applications and programs

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Part-time

Job Location: Portland, ME, United States

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Piedmont Airlines Careers | Customer Service Agent - Part-time, Salisbury, MD

Piedmont Airlines

Job Description

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.

Duties and Responsibilities

Your main responsibilities in this role include the following:

Job Requirements

• 18 years of age or older

• High School Diploma or GED

• Valid Driver’s License

• Ability to work all shifts, all days including nights, weekends, holidays

• Work outside in all weather conditions

• Able to lift up to 70 pounds

• Successful completion of training course

Preferred Qualifications

• Previous airline experience

• Previous employment as a front-line customer service provider

• Basic knowledge of computer applications and programs

• Bachelor’s Degree in Aviation, Business or related field

Job Details

Company: Piedmont Airlines

Employment Type: Part-time

Job Location: Salisbury, MD, United States

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Porter Airlines Careers | Call Centre Agent - home-based ($14/hr), Toronto

Porter Airlines

Job Description

This is a work from home position, with an hourly rate of $14 per hour. You might be expected to come into the office periodically for coaching and training

Reporting to the Manager, Call Centre with daily oversight by the Supervisor, Call Centre, the Call Centre, Remote Agent is responsible for providing customer support and care to those who contact the Call Centre in a timely and professional manner

Our Call Center Agents are able to progress to other positions and departments within our company as we believe in supporting and advancing talent. We offer various networking programs at Porter that team members are welcome to take advantage of.

Benefits and Offers

After 3 months of employment, you will have unlimited access to Staff Travel Perks for not only yourself but also your close family and friends! Access to great perks and benefits, like RRSP matching and Medical & Dental coverage are just a couple of the perks that our team members enjoy after 3 months of service.

You'll also get to be a valued member of a team. Your team shares different roles and different skills to come together to create a positive workplace.

Duties and Responsibilities

Your main responsibilities in this role include the following:

• Answer general inquiries about Porter

• Book flights and provide accurate information

• Assist travel agency inquiries

• Administrative duties as required

• Ensure customers are assisted in a friendly and timely manner

• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

• Any other duties as assigned

Job Requirements

• Ability to work on a permanent basis in Canada

• High school diploma or equivalent is required

• Ability to communicate clearly in English is a requirement

• Completion of college or other post-secondary programs preferred

• Ability to make decisions and meet deadlines while handling multiple responsibilities

• Strong communication and interpersonal skills

• Work rotating shifts including days, afternoons, evenings, weekends, and holidays

• Dependability (must have a clear attendance record and reliable on-time reporting for work)

• Must demonstrate the ability to work independently

• Strong computer skills - must be able to troubleshoot small computer glitches independently before calling for assistance

• Knowledge of geography and basic math functions

WORKPLACE REQUIREMENTS

• Must have broadband internet access

• Must have a workstation that is in a private and quiet area away from others in your residence and without noise and visible distractions

• Must have a desk

• Must have a chair with back support

Job Details

Company: Porter Airlines

Employment Type: Full-time

Job Location: Toronto, ON, Canada

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